UNO Clinic Queue Management System
UNO Clinic Queue Management System
Stress-free and automated clinic queue management
Your patients aren’t exactly full of patience anymore, they are demanding shorter waiting times to see a doctor, some even perceive long waiting times and misleading queues as poor patient care. Patience is no longer a virtue when a patient is waiting at the queue. They want it fast and they want to know exactly how long they have to wait for.
Queue management System (QMS) for clinics
UNO Clinic Queue Management System (QMS) is a feature of the UNO Clinic Management System. It digitalizes and streamlines queueing in clinics to help medical practitioners better manage their queues, improve efficiency, reduce patient waiting time, improve patient experience, and view real-time queue metrics.
Manage your clinic queues effortlessly
Seamless registration process - Queue registration available by name, IC, or phone number.
Walk-in consultation – Fast & systematic arrangement of walk-in consultations.
Real-time queue update - Real time appointment and booking updates available to all clinic staffs. Queue page auto refreshes every minute
Integration to Appointments System – Automatically add scheduled patient into live queue.
Improve queueing experience in your clinic
Real-time queue status update – full transparency and ease of mind for patients
Safe and contactless queueing – Practice social-distancing when queueing
Lesser unsatisfied patients and complaints due to long waiting time
Reduce no-shows, double entries and erratic patient flows
Stress-free clinic staff - No more stress from handling impatient patient’s emotions
Improve patient retention rate – Shorter waiting time equals higher patient satisfaction
UNO Clinic Queue Management System features
Easy setup
Easy setup with your clinic’s wireless casters and TV screens
Video marketing channels
YouTube video integration. Play your practice’s marketing videos within the Queue screen Televisions
Fully integrated
Easily link up with any of your other queue tools such as buzzer sounds.
Scalability and growth
Improve your clinic performance with real-time and actionable queue metrics such as average queue and consultation duration.
Detailed queue status
The UNO Clinic Queue Management System has 5 different patient queue statuses, broken down to help clinics with data analytics
